Required skills: Experienced, Internal Sales Representative, Medical Devices, W Sussex/Nottingham/Hybrid
Internal Sales Representative – Medical Devices – W Sussex/Nottingham/Hybrid
Our client is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, they meet the diverse and individual needs of their clients. They take pride in operating with Clinical Respect by delivering excellence in patient care while helping to achieve the best value in prescribing.
The Internal Sales Specialist will execute campaigns targeting improving patient outcomes through product upgrades and additions. This role involves building relationships with end users, providing product information and guiding them through product access. This role will contribute to top-line revenue growth, customer acquisition and retention levels, and profitability.
Key responsibilities include:
Use exceptional telephone skills to gain information and understanding from customers to be able to offer suitable and appropriate products and service solutions
Be responsible for nurturing and developing all leads presented to you to ensure the business opportunity is optimized
Cultivate and develop initial customer relationships to understand needs
Complete monthly outbound call activity goals and agreed upon sales targets / KPI’s and outcomes within schedule
Overcome objections of potential conversion/ new sales opportunities providing supplementary literature and material for consumer use where applicable
Develop a deep understanding of Ostomy product and service offering
Effectively communicate product features and benefits to end users
Candidate background required:
Proven experience working in sales/telesales role preferably in healthcare or medical supplies
A track record in meeting targets
A strong influencer with first class customer service & communication skills
Effective networker with an ability to build relationships both internally and externally across all levels
Excellent communication skills, empathy, and deep understanding of ostomy care
Desire to make life more dignified and rewarding for end users
High level of self-awareness, resilience and ability to be open and candid
Collaboration, has the ability to work closely with stakeholders to deliver project objectives
High level of empathy and comfortable speaking and engaging with people over the phone
This is a fantastic opportunity to be part of a new, developing and growing sales team within a forward thinking and progressive multi-national medical devices business.
This employer of choice offers excellent career progression, earning potential, a dynamic culture and a real opportunity to flourish long term.
Excellent salary plus bonus and benefits will be offered to the successful candidate.
Please apply online or call CHASE on 0131 553 6644 for further information.